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THURSDAY, MARCH 28, 2019
General Managers Night
5:15 - 9:00 pm
Novotel Toronto Centre


Join us for this special event celebrating Hospitality Sales. Bring your General Manager and sales team! Event features reception, silent auction, keynote speaker and dinner.

5:15-6:30pm Reception & Silent Auction
6:30-7:00pm Keynote Presentation by Marc Gordon
7:00-9:00 pm Dinner

The GMs Night Keynote: SELLING HAPPINESS
How to create customer experiences that inspire loyalty and drive referrals.
Be engaged with Marc Gordonís award winning keynote. Marc dispels some of the biggest customer loyalty myths while showing you what really makes customers happy. He demonstrates the fundamental steps for delivering relevant and memorable experiences that inspire customer loyalty. Here's a message from Marc:



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